A) Contact Solco Healthcare Customer Service via telephone at 1-866-931-9829 or via fax at 1-866-931-0709 or email at firstname.lastname@example.org to request a Return Goods Authorization Number (RGA #)
B) Each carton/case must contain a packing list with your account information including the RGA # and reason for the return. If a return shipment is in multiple cartons/cases, photocopy your paperwork and place a copy in each box. It is suggested that the return be insured and records be stored. Solco Healthcare cannot be responsible for shipments lost in transit to Eversana. Send all returns to:
Logistics 4580 Mendenhall Road
Memphis, TN 38141 RGA #
C) Controlled Substances must be returned to Eversana in accordance with Federal and State regulations governing the transfer of these substances. Prior to the return of any Schedule II narcotic, a DEA Form 222 must be issued by Eversana.